FAQs
Is the shipping free?
Shipping rates vary depending on your location and the items in your order. You'll always see the full delivery cost before completing your purchase—there are no hidden fees.
When will I receive my item?
We aim to dispatch orders as quickly as possible. Once your order has been shipped, you'll receive an email with tracking information so you can follow its journey.
Delivery times vary depending on your location and the delivery service used. Please note that an adult aged 18 or over will be required to provide proof of age when your order is delivered.
Can I change or return my item?
Yes, you can request a return or exchange within 30 days of receiving your order, provided the item is unused, in its original condition, and returned with its original packaging.
If you need to change your order before it has been dispatched, please contact us as soon as possible and we’ll do our best to help.